We would like to bring to your attention an essential maintenance procedure regarding our Polycom handsets.

To eliminate all prior programming and ensure optimal performance, it is crucial that a Factory Reset be performed on all Polycom handsets. This will clear any existing configurations and return the devices to their default settings.

Please coordinate with your respective teams to schedule the Factory Reset procedure for all Polycom handsets at the earliest convenient time. Ensuring that all handsets are reset will contribute to improved functionality and reduce the risk of potential issues caused by lingering configurations.

If you have any questions or need assistance with the Factory Reset process, please do not hesitate to reach out to our support team. We are here to provide guidance and support throughout this procedure.

Thank you for your cooperation in this matter. By taking this proactive step, we can maintain the efficiency and reliability of our communication systems.

Please see the attachment