There are two methods of transferring a call.
1.
Blind Transfer
This is where you take a call and
want to transfer it to another destination without alerting that destination
beforehand.
When you are on a live call, look
on the screen for an option labelled ‘Transfer’, or ‘Trnsfr’ or similar.
Press this button to put your
current call on hold. You can now use the keypad to dial the number of the
destination to which you want to transfer the call.
Once you have dialled that
number, press ‘Transfer’ again to move the call onto that number. Your phone
screen should return to its Idle mode, indicating the call is no longer live
with you.
2.
Assisted Transfer
Here, you alert the recipient of
the transferred call before completing the transfer.
When you are on a live call, look
on the screen for an option labelled ‘Transfer’, or ‘Trnsfr’ or similar.
Press this button to put your
current call on hold. You can now use the keypad to dial the number of the
destination to which you want to transfer the call.
Once you have dialled that
number, wait for the other person to answer. You can announce that you have a
call for them, then press ‘Transfer’ again to complete the action.
If that person declines the call,
hang up on your call with them and this returns you automatically to your first
call, where you can inform them of the situation.
Related Articles
How to transfer, hold or retrieve calls on a Dect Phone
Transferring Calls: When you receive an incoming call on a cordless DECT phone – answer the call and then put the call on hold by pressing the EXT call option (you will see EXT call on the bottom left corner of the LCD screen. Dial the extension ...
How to Transfer a phone call Webex App
Webex App | Transfer a phone call When you're on a phone call, you can transfer that call to someone else and if you'd like, let that person know why you're transferring the call to them. * Transfer now (also known as blind transfer)—transfer the ...
Firewall Configuration
To allow you and your customer to lock down site firewalls, here we document the active ports and their services used by Connect it. For firewall configurations that allow any outbound traffic, and its returning inbound traffic, you should not need ...
Do Not Disturb on your iPhone
Use Do Not Disturb on your iPhone With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is locked. You can also schedule a time or choose who you'll allow calls from. Turn Do Not Disturb on or off When ...
O2 Call Diverts
With call diverts you can divert incoming calls to any UK fixed phone or mobile (Contact the office if you need this to a international number). There are four call diversion options available which you can set up from your mobile: Not Reachable ...