Connect-it Anywhere – User Portal Guide

This guide is designed to help users manage call forwarding and other key features available in the Connect-it Anywhere User Portal.

📖 Tip: The best way to learn how to configure your service is through the ucSKILLS portal. It includes short, feature-specific courses covering voicemail, Webex, and other voice features.

Login to the Portal

• Navigate to the Connect-it Anywhere Portal.

• Enter your email address and supplied password.

• Website: 🔗 https://anywhere.portal.connect-it.co

Forgotten your password?
Go to https://anywhere.portal.connect-it.co/forgot-password and follow the instructions. You’ll receive an email with a reset link.

Modify Password or PIN

• To update your password (used for this portal and apps like Webex), click the profile icon (top left).

• Enter your old password, then type the new password twice. Password rules are displayed as you type.

• To update your Voice Portal PIN, navigate to Voicemail or Details. The PIN must be 6 digits (no consecutive or repeated numbers).

Dashboard

The dashboard allows you to quickly:

• Set call forwarding or enable Do Not Disturb (DND).

• View voicemail inbox status.

• Check recent call logs.     
  

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Services Menu

The Services menu on the left-hand side lets you navigate through features. It dynamically updates based on what you’re managing.

Incoming Calls

From the Incoming Calls section, you can adjust how calls are handled:

• Enable or disable Do Not Disturb (DND).

• Turn call waiting on or off.

• Configure call forwarding rules.

Call Forwarding

Navigate to Incoming Calls > Call Forwarding Services. Click the Pencil icon to edit the desired forward option.

Options include:

1. Always – Forward all calls immediately to the set destination.

2. Busy – Forward calls when line is busy or DND is active.

3. No Answer – Forward calls after a set number of rings.

4. Unreachable – Forward calls if none of your devices are registered.

Contacts

Within the Contacts section you can:

• Allocate speed codes.

• Add personal contacts.

• Configure Busy Lamp Fields (BLF) for compatible devices.
  

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Voicemail Settings

• Navigate to Voicemail on the Services Menu.

• Options include:

  • Message deposit – Toggle to allow callers to leave a message or be disconnected after the greeting.

  • Send to Email – Save voicemails to the server, forward them to your email as WAV attachments, or both.

Media (Announcements)

From the Media section you can:

• Upload audio files (WAV, MP3, WMA).

• Record announcements directly using your PC microphone.

• Assign uploaded or recorded announcements to greetings or call flows.

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