Connect-it Anywhere User Portal | Call Forwarding & Voicemail

Connect-it Anywhere – User Portal Guide


Connect-it Anywhere – User Portal Guide

This guide is designed to help users manage call forwarding and other key features available in the Connect-it Anywhere User Portal.

πŸ“– Tip: The best way to learn how to configure your service is through the ucSKILLS portal. It includes short, feature-specific courses covering voicemail, Webex, and other voice features.


Login to the Portal

Forgotten your password?
Go to https://anywhere.portal.connect-it.co/forgot-password and follow the instructions. You’ll receive an email with a reset link.


Modify Password or PIN

  • To update your password (used for this portal and apps like Webex), click the profile icon (top left).

  • Enter your old password, then type the new password twice. Password rules are displayed as you type.

  • To update your Voice Portal PIN, navigate to Voicemail or Details. The PIN must be 6 digits (no consecutive or repeated numbers).


Dashboard

The dashboard allows you to quickly:

  • Set call forwarding or enable Do Not Disturb (DND).

  • View voicemail inbox status.

  • Check recent call logs.     


Services Menu

The Services menu on the left-hand side lets you navigate through features. It dynamically updates based on what you’re managing.


Incoming Calls

From the Incoming Calls section, you can adjust how calls are handled:

  • Enable or disable Do Not Disturb (DND).

  • Turn call waiting on or off.

  • Configure call forwarding rules.


Call Forwarding

Navigate to Incoming Calls > Call Forwarding Services. Click the Pencil icon to edit the desired forward option.

Options include:

  1. Always – Forward all calls immediately to the set destination.

  2. Busy – Forward calls when line is busy or DND is active.

  3. No Answer – Forward calls after a set number of rings.

  4. Unreachable – Forward calls if none of your devices are registered.


Contacts

Within the Contacts section you can:

  • Allocate speed codes.

  • Add personal contacts.

  • Configure Busy Lamp Fields (BLF) for compatible devices.


Voicemail Settings

  • Navigate to Voicemail on the Services Menu.

  • Options include:

    • Message deposit – Toggle to allow callers to leave a message or be disconnected after the greeting.

    • Send to Email – Save voicemails to the server, forward them to your email as WAV attachments, or both.


Media (Announcements)

From the Media section you can:

  • Upload audio files (WAV, MP3, WMA).

  • Record announcements directly using your PC microphone.

  • Assign uploaded or recorded announcements to greetings or call flows.


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