Connect-it Business Voice | Getting Started Guide

Getting Started with Business Voice

Getting Started with Business Voice

This guide is designed specifically for all users of Connect-it services. It will help you understand what you get with Business Voice.

How to Get Started with Webex for Business Voice

  • Download the Webex app for iOS, Android, PC, or Mac: https://www.webex.com/downloads.html

  • Your email address is used as your login for Webex, the Anywhere User Portal, ucSKILLS, and Dubber call recording (if provided).

  • Make and receive calls using the Webex app with your business number.

  • Set up voicemail by clicking the Voicemail icon in the Webex app.

  • Call, send messages, and hold meetings — all from one app.

  • If you’d like to use an approved IP phone, the Connect-it Admin can register your device in the Anywhere Administrator Portal using the MAC address (found on the bottom of the phone or in its settings). Registration only takes a couple of minutes.

Getting Started with Mobile Anywhere for Business Voice

Mobile Anywhere gives you access to a business line on your mobile via eSIM.

Accessing ucSKILLS Training

The ucSKILLS portal is available to Business Voice users (not Zebra Mobile users).

  • Admins receive full access, including setup, configuration, feature videos, and admin tools.

  • Users receive user-level content, such as Webex training, portal features, device use, and voicemail.

Go to ucskills.com and log in using the password link from your welcome email.

Help & Support Options

  • Visit the Connect-it Support Portal to browse articles, watch quick setup videos, and access user/admin guides.

  • Use our AI assistant on the Connect-it website for 24/7 answers.

  • Raise support tickets via the AI assistant or email Helpdesk@connect-it.co
    (Note: Support tickets and email are for Connect-it and Anywhere administrators only.)

  • Call our customer help line for assistance 03456885122

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